Question 1

Do I get the best price when booking Piano Factory direct?

Accepted Answer

Yes. Booking direct on our website gives you our most competitive rates, typically lower than Booking.com, Expedia and Airbnb. If you find the same apartment cheaper elsewhere, email contact@yourapartment.com and we’ll match or beat the price.

Question 2

Are there discounts for longer stays at Piano Factory?

Accepted Answer

Yes. Our rates drop automatically the longer you stay: 10% off stays of 7+ nights, 15% off 14+ nights and 25% off 30+ nights. Just select your dates and the discounted total will show before you book.

Question 3

What types of apartment are available at Piano Factory?

Accepted Answer

Piano Factory has a mix of studios and larger apartments. Our Premium, Deluxe and Loft Studios each sleep two in a king-size bed, while the One Bedroom Apartment sleeps up to four (king bed plus a double sofa bed on request) and the Two Bedroom Duplex sleeps four across two king-size bedrooms.

Question 4

Are the apartments suitable for families and groups?

Accepted Answer

Yes. The One Bedroom Apartment and Two Bedroom Duplex each sleep up to four guests, with a separate living area and fully equipped kitchen, so there’s plenty of room to spread out. Larger groups can also book several apartments in the same building, subject to availability.

Question 5

Can I book multiple apartments for a group stay?

Accepted Answer

Yes, subject to availability. For group or multi-apartment bookings, email contact@yourapartment.com and our team will check availability and put together pricing for you.

Question 6

How does check-in work at Piano Factory?

Accepted Answer

Check-in is fully self-service from 3pm. You’ll complete a short online check-in before arrival, then we’ll send your access codes by email and WhatsApp, so you can arrive at whatever time suits you, even late at night.

Question 7

Can I request early check-in or late check-out?

Accepted Answer

Yes, both can be requested, subject to availability. Early check-in is available from 1pm and late check-out until 12 noon. Where available, these are often included free for guests who book direct.

Question 8

How does payment work for Piano Factory serviced apartments?

Accepted Answer

Your card details secure the booking but aren’t charged at that point. We’ll send a secure payment link before arrival, and payment needs to be completed (typically 24 hours before check-in) or the reservation may be cancelled. Cancellation is free up to 24 hours before arrival.

Question 9

Is there parking at Piano Factory?

Accepted Answer

Piano Factory doesn’t have on-site parking, but there are several public car parks within a few minutes’ walk of Denmark Street, including Trenchard Street and Millennium Square. See our guide to parking in Bristol city centre for prices and tips.

Question 10

Is Piano Factory good for business stays?

Accepted Answer

Yes. Every apartment has super-fast Wi-Fi, a laptop-friendly workspace and a fully equipped kitchen, plus a washing machine and regular cleans, which makes it easy to settle in for a work trip of a few nights or a few months. Many of Bristol’s city centre offices are within walking distance.

Question 11

How do I get to Piano Factory from Bristol Temple Meads?

Accepted Answer

Piano Factory is on Denmark Street in Bristol city centre, about a 23-minute walk (1.1 miles) from Temple Meads, or a short taxi ride. The National Express coach station is around 0.5 miles away and Bristol Airport is roughly 20 minutes by car.

Question 12

What’s near Piano Factory?

Accepted Answer

You’re right in the heart of the city. The Bristol Hippodrome is just around the corner, with College Green, Bristol Cathedral, Park Street, Christmas Steps and the Harbourside all a short walk away. Cabot Circus and Broadmead are around 15 minutes on foot.

Question 13

Where are the best places to eat and drink near Piano Factory?

Accepted Answer

There’s plenty on the doorstep. For food, try Koocha Mezze Bar, Pasta Ripiena, The Bristolian, Urban Tandoor, Bambalan Asado or Beirut Mezze. For drinks, The Christmas Steps pub, The Rummer, Zerodegrees microbrewery and The Cocktail Club are all close by.

Question 14

What’s the difference between a serviced apartment and a hotel?

Accepted Answer

A hotel room is usually a bedroom with an en-suite. A serviced apartment gives you a home of your own, with a bedroom, bathroom, living space and a fully equipped kitchen, plus hotel-style touches like regular cleans and self check-in. It’s more space and more freedom, often for a similar price.

Piano Factory, Bristol City Centre

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