In the event of a fire, the fire alarm will sound as a continuous siren. The fire might not originate in your flat but please proceed to leave the building. You should walk down the flights of stairs and wait across the road.

If you can confirm a fire, please contact the fire department on 999

The address here is:

The Old Bank, 1 Bloomfield Road, Bristol, BS4 3QA

If first aid is required, the BRI has an emergency room and is 10 mins from here.

In a life-threatening situation call 999 for ambulance.

The address here is:

The Old Bank, 1 Bloomfield Road, Bristol, BS4 3QA

If there any problems with heating, hot water, water, flood, electrical or breakages then please call us in the first instance on 01173 018 444.

As you may have noticed, you are able to connect to the wifi by simply scanning the QR code on your smart device and it will automatically link up. You will find this QR code on the back of your Wifi box.

Should you be having some trouble with this, please see the Network Codes & Passwords for each apartment below:

The Old Bank No.1

• Wifi Network: VM5D7AA0
• Wifi Password: 2dzPgvXpucvj

The Old Bank No.2

• Wifi Network: VM532310
• Wifi Password: xgnBgsszkd7w

The Old Bank No.3

• Wifi Network: VM512BF0
• Wifi Password: E3watxeq2ann

The Old Bank No.4

• Wifi Network: VM511430
• Wifi Password: tbszwzwSm29j

You are respectfully reminded that this is a non-smoking apartment and we request that you refrain from smoking whilst here.

£250 will be charged to the card used to make the booking if the apartment smells of smoke.

Loss of keys will result in a £40 charge. Call out charges for being locked out: £40

All guests are requested to vacate by 10.00am on the day of departure unless you’re already pre-paid & organised late check-out.

If you have used any kitchen items, please wash these or load and run the dishwasher before leaving.

Please turn off the heating.

Please return the keys to the lock box.

Late check-out fee will be applied to the card on the booking unless agreed otherwise

One set of keys are provided.

You have a set of keys for the front door. The door locks automatically as you leave the apartment, please ensure you have the key before leaving the apartment.

Parking is free of charge outside the apartment.

If you find any of the electrical appliances in the kitchen are not working, please make sure the fuses on the wall are in the on position.

The television is a smart TV meaning you can surf the net, use ITV player, iPlayer etc and sign into your Netflix account. You have a choice of Freeview channels.

Please make sure you sign out of your accounts prior to checking out as these may otherwise be available to the next guests who check in.

You will find an ironing board in the bedroom in the cupboard.

A Washing dryer is free to use, you will find this in the kitchen. The washer / dryer is simple to use, switch on by the on/off button. Turn the knob to select your desired setting and press play. Washing detergent is not supplied. There is an iron and board in the cupboard in the kitchen / living room.

The apartment is equipped with enough cutlery, crockery, pots & pans for 4 people. If you find you are short on any of these items due to breakages, please let us know and we will immediately replace them.

Please enjoy the apartment however we ask you to be respectful of noise to your neighbours.

Excessive noise past 11pm will result in a £150 charge. You will be asked to leave the apartment. No refunds will be given

The heating can be controlled via the boiler in the cupboard in the living room.

You will see there is a radiator icon and a knob next to it.

When no heat is required, ensure the knob is turned to the lowest point.

During cold seasons, simply turn the knob up and heating will automatically come on

The hot water is always on. Please do not change the setting on the boiler. If you have any problems with the hot water, please call us first.

We will clean out these bins at the end of your stay but if you need to empty any of them please follow these instructions. As you exit the apartment, go down the stairs and you will see the bins are kept under the stairs. If you struggle to locate these, please call the number on the first sheet.

The closest bus stop is: Arnos Court BS4 3JQ (Less than a minute walk from the apartment). To get in to the City Centre, take buses 1 or 178. It is a 30-minute journey.

Download “City Mapper” for iPhone or android. This is by far the best option to get bus routes to the areas you would like to visit.

Uber is available in Bristol, download the app on your phone to use.

Addison Lee: 020 7407 9000 – Option 1 and ask to be put through to the national team. You will then have to pay for your trip by card beforehand.

Fareride Taxis Bristol: 0117 955 7557

Bristol Taxis:  0117 944 4666

Temple Meads Station, Station Approach, Bristol BS1 6QS

If you have have requested linen to be left for the sofa, you will find it in the compartment in the long side of the sofa.

Bocabar – Paintworks Central Trading Estate, Bath Rd, Paintworks, Bristol BS4 3EH

The Castle – Flaming Grill – St Philips Causeway, Bristol BS4 3BD

Friska Bath Road Studios – Café – 470 Bath Rd, Bristol BS4 3HG

Sainsburys – Big supermarket – Sainsbury’s, St Philips Causeway, Bristol BS4 3BD – 7-minute walk

M&S – Bristol Avonmead Simply Food, AvonMeads Shopping Park, St Philips Causeway, Bristol BS2 – 11-minute walk

Cabot Circus – Shopping outlet (Harvey Nichols, Zara, Top shop etc) – Glass House, Penn St, Bristol BS1 3BX – Bus routes – 178, 349 & x39 will take you there – this will take 28 minutes

Post Office: 24 Sandy Park Rd, Brislington, Bristol BS4 3PE – 8-minute walk

Cash Machine: Sainsburys free cash withdrawals – 21b Bloomfield Rd, Bristol BS4 3QA – 4-minute walk

Lloyds Pharmacy – 5-minute walk

33 Sandy Park Rd, Bristol BS4 3PH