Question 1

What is the Your Apartment price guarantee?

Accepted Answer

We guarantee the best rates when you book direct.
If you find a lower price for our Tooting apartments on Airbnb, Booking.com, or Expedia, we’ll beat it. Email contact@yourapartment.com with the link and we’ll match or improve the rate.

Question 2

Do you offer long stay discounts at Tooting?

Accepted Answer

Discounts are automatically applied based on the length of your stay.

10% off stays of 7+ nights
15% off stays of 14+ nights
25% off stays of 30+ nights

When you select your dates, the price will automatically update to reflect any applicable discount.

Question 3

Are dogs allowed at Tooting?

Accepted Answer

Yes, apartments at Tooting are dog friendly.

Please note:

A cleaning fee of £40 per pet, per stay applies
A maximum of 2 dogs is allowed
Dogs must be 60 lbs (27 kg) or under
An increased security deposit may be required

Dogs must be kept off soft furnishings where possible, and any damage or additional cleaning required may be charged.

Please refer to our Terms & Conditions for full details.

Question 4

Do you accept group bookings at your Tooting apartments?

Accepted Answer

With 13 serviced apartments in the building, Tooting works well for group bookings across multiple units.

The property includes 12 studios and 1 large 2-bedroom apartment.

If you’re looking to book more than one apartment, please email contact@yourapartment.com and our team will assist with availability, rates, and the best options for your stay.

We can often offer better rates and more flexible arrangements for direct group bookings.

Question 5

How does check-in work at your Tooting serviced apartments?

Accepted Answer

Check-in is fully digital.

Complete the online check-in before arrival and your access codes will be sent via email and WhatsApp.

The building uses secure digital keypads.

There is no need to collect keys or visit a reception.

You can arrive at any time, including late at night.

Question 6

How does payment work for Tooting serviced apartments?

Accepted Answer

You will be asked to enter your card details to secure your booking, however your card will not be charged at this stage.

Payment is completed separately via a secure payment link before arrival.

Question 7

Can I request early check-in or late check-out?

Accepted Answer

Both can be requested via the web app and are subject to availability.

Early check-in from 1:00 pm
Late check-out until 12:00 noon

Direct booking benefit: Free early check-in and late check-out where available.

Question 8

Is parking available at Tooting?

Accepted Answer

Tooting does not offer on-site parking, but there are several convenient parking options nearby.

Guests may be able to find limited pay-and-display parking and controlled parking zones on nearby streets, subject to local restrictions and time limits.

You can also pre-book parking spaces using:

Parking charges and restrictions may vary, so we recommend checking availability in advance.

Question 9

How many guests can stay and are sofa beds available at Tooting?

Accepted Answer

The 2-bedroom apartment includes a sofa bed for up to 2 additional guests.

Typical configurations include:

Studio apartments: standard occupancy 2, maximum 2 guests
2-bedroom apartment: standard occupancy 4, maximum 6 guests

There is a charge of £18 per person, per night for any guests above the standard occupancy.

Sofa bed linen is not provided by default and must be requested at least 48 hours before arrival.

Question 10

Is there a washing machine available?

Accepted Answer

Guests have access to a communal laundry room.

Laundry powder is provided, making the apartments ideal for both short and extended stays.

Question 11

What’s included in your Tooting serviced apartments?

Accepted Answer

All apartments are fully equipped for both short and extended stays.

Kitchenette with cookware, crockery, and utensils
11 studios include a hob
The Broadway Studio and the 2-bedroom apartment include a full kitchen with hob and oven
Commercial-grade high-speed Wi-Fi throughout
Fresh linen and towels
Shampoo and conditioner
Hairdryer
Iron and ironing board
Cleaning essentials
In-room safe
CCTV throughout the building

Question 12

Are your Tooting apartments suitable for longer stays?

Accepted Answer

The apartments are ideal for both short and extended stays in London.

With self-catering facilities, commercial Wi-Fi, and on-site laundry, they are particularly well suited to relocations, business trips, and stays of several weeks or longer.

Question 13

Why choose a serviced apartment in Tooting instead of a hotel?

Accepted Answer

A serviced apartment gives you more space, privacy, and flexibility than a hotel room.

At Tooting, you benefit from:

Fully equipped kitchens or kitchenettes
Commercial-grade Wi-Fi
Flexible digital check-in
Better value for longer stays
Convenient Northern Line access to central London

Question 14

Why do I need to complete online check-in before arrival?

Accepted Answer

Pre-arrival check-in allows us to securely collect your ID and contact details.

This helps us provide fast, contactless access and a smoother arrival experience.

Do you require a security deposit?

Studio apartments: No deposit required
2-bedroom apartment: £300 pre-authorisation

This is not charged, it is a temporary hold on your card and is released after check-out, subject to no damages or breaches of house rules.

Question 15

What are your cancellation terms?

Accepted Answer

Flexible rates typically allow free cancellation up to 24 hours before arrival.

Some discounted rates may have stricter cancellation terms, including longer notice periods or non-refundable conditions.

Full details are shown before you confirm your booking and in your confirmation email.

Our direct booking terms are often more flexible than Booking.com, Airbnb, and Expedia.

Question 16

Where are your Tooting serviced apartments located in London?

Accepted Answer

Our serviced apartments are located at 50 Upper Tooting Road, London SW17 7PD.

You’ll be in the heart of Tooting, close to Tooting Market, Broadway Market, and Tooting Bec Common.

Question 17

What transport links are near your Tooting serviced apartments?

Accepted Answer

Our Tooting serviced apartments are well connected to central London and surrounding areas.

London Underground is approximately a 2 to 3 minute walk from the apartments
Frequent bus routes run along Upper Tooting Road
Easy access to Balham, Clapham, and Wimbledon
Taxis and ride-hailing services are readily available

This makes Tooting an excellent base for both business and leisure stays.

Question 18

How far is Tooting Bec Underground Station from the apartments?

Accepted Answer

London Underground is approximately a 2 to 3 minute walk from the apartments.

The station is on the Northern Line, providing direct access to areas such as London Bridge, Bank, Leicester Square, and King’s Cross.

Question 19

Are your Tooting apartments close to central London?

Accepted Answer

Central London is easily accessible via the Northern Line.

Areas such as London Bridge, Bank, Leicester Square, and King’s Cross can typically be reached in around 20 to 30 minutes by Underground.

Question 20

Why stay in Tooting, London?

Accepted Answer

Tooting is one of South London’s most vibrant neighbourhoods, known for its food scene and local atmosphere.

Popular nearby attractions include:

Tooting Market
Broadway Market
Tooting Bec Common

The area offers a balance of neighbourhood charm and convenient access to central London.

Tooting Serviced Apartments

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Tooting Serviced Apartments, London

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