Question 1

What is the Your Apartment price guarantee?

Accepted Answer

We guarantee the best rates when you book direct.
If you find a lower price for our Shepherd’s Bush apartments on Airbnb, Booking.com, or Expedia, we’ll beat it. Email contact@yourapartment.com with the link and we’ll match or improve the rate.

Question 2

Do you offer long stay discounts at Shepherd’s Bush?

Accepted Answer

Discounts are automatically applied based on the length of your stay.

10% off stays of 7+ nights
15% off stays of 14+ nights
25% off stays of 30+ nights

When you select your dates, the price will automatically update to reflect any applicable discount.

Question 3

Do you accept group bookings at your Shepherd’s Bush apartments?

Accepted Answer

With 6 serviced apartments in the building, Shepherd’s Bush works well for group bookings across multiple units.

If you’re looking to book more than one apartment, please email contact@yourapartment.com and our team will assist with availability, rates, and the best options for your stay.

We can often offer better rates and more flexible arrangements for direct group bookings.

Question 4

How does check-in work at your Shepherd’s Bush serviced apartments?

Accepted Answer

Check-in is fully digital.

Complete the online check-in before arrival and your access codes will be sent via email and WhatsApp.

The building uses secure digital keypads, so there is no need to collect keys or visit a reception.

You can arrive at any time, including late at night.

Question 5

How does payment work for Shepherd’s Bush serviced apartments?

Accepted Answer

You will be asked to enter your card details to secure your booking, however your card will not be charged at this stage.

Payment is completed separately via a secure payment link before arrival.

Question 6

Can I request early check-in or late check-out?

Accepted Answer

Both can be requested via the web app and are subject to availability.

Early check-in from 1:00 pm
Late check-out until 12:00 noon

Direct booking benefit: Free early check-in and late check-out where available.

Question 7

Is parking available at Shepherd’s Bush?

Accepted Answer

Shepherd’s Bush does not offer on-site parking, but there are several convenient public parking options nearby.

Recommended nearby parking options include:

APCOA West 12 Shopping Centre Car Park
JustPark spaces near Askew Road
YourParkingSpace options in Shepherd’s Bush

Parking charges and opening hours may vary, so we recommend checking availability in advance.

Question 8

How many guests can stay at Shepherd’s Bush?

Accepted Answer

Our apartments are suitable for couples, families, and small groups.

Typical configurations include:

1-bedroom apartments: standard occupancy 2, maximum 2 guests
2-bedroom apartments: standard occupancy 4, maximum 4 guests

Question 9

Do you offer twin beds at Shepherd’s Bush?

Accepted Answer

Only the 2-bedroom duplex apartment can be configured with twin beds.

The standard setup is one super king bed and one additional bedroom with another super king bed.

If you would like the second bedroom set up as twin beds, please let us know at least 36 hours before arrival.

Question 10

What’s included in your Shepherd’s Bush serviced apartments?

Accepted Answer

All apartments are fully equipped for both short and extended stays.

Fully equipped kitchen with hob, oven, cookware, crockery, and utensils
High-speed Wi-Fi
Fresh linen and towels
Shampoo and conditioner
Hairdryer
Iron and ironing board
Cleaning essentials
Washing machine
In-room safe

Question 11

Do the Shepherd’s Bush apartments have a lift?

Accepted Answer

No, the building does not have a lift.

Question 12

Is there a washing machine in the apartment?

Accepted Answer

Every apartment includes a private washing machine.

Laundry powder is also provided.

Question 13

Are your Shepherd’s Bush apartments suitable for longer stays?

Accepted Answer

These large apartments are ideal for both short and extended stays in London.

With fully equipped kitchens and washing machines, they are particularly well suited to relocations, business trips, and stays of several weeks or longer.

Question 14

Why choose a serviced apartment in Shepherd’s Bush instead of a hotel?

Accepted Answer

A serviced apartment gives you more space, privacy, and flexibility than a hotel room.

At Shepherd’s Bush, you benefit from:

Large apartments with fully equipped kitchens
Private washing machines
Flexible digital check-in
Better value for longer stays
Convenient transport links across West London

Question 15

Why do I need to complete online check-in before arrival?

Accepted Answer

Pre-arrival check-in allows us to securely collect your ID and contact details.

This helps us provide fast, contactless access and a smoother arrival experience.

Question 16

Do you require a security deposit?

Accepted Answer

1-bedroom apartments: No deposit required
2-bedroom apartments: £300 pre-authorisation

This is not charged, it is a temporary hold on your card and is released after check-out, subject to no damages or breaches of house rules.

Question 17

What are your cancellation terms?

Accepted Answer

Flexible rates typically allow free cancellation up to 24 hours before arrival.

Some discounted rates may have stricter cancellation terms, including longer notice periods or non-refundable conditions.

Full details are shown before you confirm your booking and in your confirmation email.

Our direct booking terms are often more flexible than Booking.com, Airbnb, and Expedia.

Question 18

Where are your Shepherd’s Bush serviced apartments located in London?

Accepted Answer

Our serviced apartments are located at 116–118 Askew Road, London W12 9BL.

You’ll be close to Westfield London, Holland Park, and a wide range of cafés, restaurants, and local shops.

Question 19

What transport links are near your Shepherd’s Bush serviced apartments?

Accepted Answer

Our Shepherd’s Bush serviced apartments are well connected to central London and surrounding areas.

Shepherd’s Bush Underground Station
Goldhawk Road Station
Shepherd’s Bush Market Station
Regular bus routes along Askew Road and Uxbridge Road
Taxis and ride-hailing services

This makes Shepherd’s Bush an excellent base for both business and leisure stays.

Question 20

Are your Shepherd’s Bush apartments close to central London?

Accepted Answer

Central London is easily accessible from Shepherd’s Bush.

Areas such as Oxford Circus, Notting Hill, Paddington, and Hyde Park can typically be reached in around 20 to 30 minutes by public transport or taxi.

Question 21

Why stay in Shepherd’s Bush, London?

Accepted Answer

Shepherd’s Bush combines excellent transport links with shopping, parks, and a vibrant West London atmosphere.

Popular nearby attractions include:

Westfield London
Holland Park
Ravenscourt Park
Notting Hill

The area offers a convenient and well-connected base for both short breaks and longer stays in London.

Shepherd’s Bush, Serviced Accommodation

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Shepherd's Bush Serviced Apartments, London

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