A Safe Place to Stay & Work

Our new aparthotel is now open in Clifton Village and has taken contactless even further. Access to your room will be granted via your smartphone.

 

That’s right, we’ve even got rid of keys.

 

We also use the same tech for access to our Coworking Space at Your Apartment - Clifton Village .

All invoices and payments can be done either via online payment link or if you’d prefer over the telephone during business hours.

We are doing all we can to ensure that the apartment you’re going to be calling home has been empty for at least 24 hours prior to your arrival where possible.

 

If someone has been confirmed to have developed symptoms during their stay, we do ask them to make us aware so we can avoid guests using this apartment until extensively deep cleaned.

 

We then leave this apartment available for 48 hours before the next guests enter wherever possible.

Our Housekeepers have been thoroughly trained in deep cleaning all of our apartments between guests. Every surface including switches, door handles, remote controls, buttons, keys and dials are disinfected/sanitised.

 

If you feel something isn’t as expected, we please ask you to contact us as soon as you arrive at your apartment.

 

Our Coworking Space & the bathroom in the lobby is cleaned throughout the day and a checklist is visible to show who and when last carried out a clean. All cleaning equiptment is commerically approved.

While our apartments are being deep cleaned, our housekeeping team are opening all doors and windows to change the air throughout the apartments.

Aside from this, many of our apartments have air purifiers that are continually replenishing the air in each apartment and in communal areas.

All our bedding and towels are washed using strong commercial detergent and tumble dried on high heat for extended periods of time ensuring all bacteria, viruses and germs and well and truly eliminated. Linen is also stored for up to 5 days prior to use.

In some of our grouped apartment blocks, there are lifts available to assist you in accessing your apartment. While the lift may state the minimum and maximum number it may hold, we do ask that it is only used by one person at a time (unless you are from the same household) .

 

Please also be courteous of others when using the stairs in all our apartment blocks and avoid crossing paths in corridors.

While we would recommend walking and cycling to us where possible, we do ask guests to avoid using public transport should you be travelling from outside of Bristol.

Parking is available at most of our apartments, however, please do make sure that you contact us at least 24 hours before to ensure we can fulfill a permit in time for your arrival.

 

In areas where parking is not available using a permit, we will do our best to advise you in your pre-arrival email as to where is nearest to park.